BUILD FLOW AI — Terms and Conditions
Effective Date: October 2, 2026
Company: BUILD FLOW GROUP LIMITED
Trading Name: BUILD FLOW AI
Email: [email protected]
Phone: +44 20 4634 6072
Website: https://buildflowai.store/
1. Conditions of Use
By using this website, you certify that you have read and reviewed this Agreement and agree to comply with its terms. If you do not agree to be bound by the terms of this Agreement, you should stop using the website. BUILD FLOW AI, the trading name of BUILD FLOW GROUP LIMITED, grants use of and access to this website, its products, and its services subject to your acceptance of these Terms and Conditions.
2. Privacy Policy
Before you continue using our website, we advise you to read our Privacy Policy, which explains how we collect, use, store, and protect your personal information, including information collected through our website forms and SMS messaging services.
3. Intellectual Property
You agree that all materials, products, and services provided on this website are the property of BUILD FLOW GROUP LIMITED, trading as BUILD FLOW AI, its affiliates, licensors, or other respective rights holders, including applicable copyrights, trade secrets, trademarks, patents, and other intellectual property rights.
You agree not to reproduce, redistribute, modify, or commercially exploit our intellectual property without prior written permission, except where permitted by applicable law.
If you submit content to us through our website, you grant BUILD FLOW AI a non-exclusive, royalty-free licence to use, display, reproduce, and transmit that content solely as reasonably necessary to provide our services, operate our website, or fulfil the purpose for which you submitted it, subject to applicable law and our Privacy Policy.
For intellectual property concerns or claims, please contact us at [email protected] so that we can review the matter.
4. User Accounts and Information
As a user of this website, you may be asked to register or provide personal or business information. You are responsible for ensuring that the information you provide is accurate and up to date.
Where accounts are provided, you are responsible for maintaining the security of your login credentials and for activities carried out through your account, except where applicable law provides otherwise.
If you believe your account has been accessed without authorisation or that your information has been compromised, please inform us immediately so that we can investigate and take appropriate action.
We reserve the right to suspend or terminate accounts, remove content, or cancel access to our services where reasonably necessary, including in cases of misuse, fraud, security risks, or violations of these Terms and Conditions, subject to applicable law.
5. Applicable Law
These Terms and Conditions are governed by the laws of England and Wales, subject to any mandatory consumer protection laws that apply to you.
Nothing in these Terms and Conditions limits any rights you may have under applicable law.
6. SMS Messaging Disclosure
Subject to the end user's express consent, BUILD FLOW AI may send SMS notifications and alerts relating to consultation requests, appointment scheduling and reminders, customer support, and other communications consistent with the consent provided.
By opting in to receive SMS messages, you agree to receive messages from BUILD FLOW AI at the mobile number you provide.
Message frequency: Message frequency varies depending on your interactions with us and the services you request.
Message and data rates: Message and data rates may apply.
Consent: Consent to receive SMS messages is not a condition of purchasing any goods or services.
Opt-out: You may opt out at any time by replying STOP to a message from us. We will process your opt-out request and send a confirmation where applicable. After opting out, you will no longer receive messages from that messaging programme unless you subsequently opt in again.
Help: Reply HELP for assistance or contact us using the details below.
Company: BUILD FLOW AI
Email: [email protected]
Phone: +44 20 4634 6072
Carriers are not liable for delayed or undelivered messages.
7. Disputes and Jurisdiction
If a dispute arises in connection with your use of this website or our services, we encourage you to contact us first at [email protected] so that we can attempt to resolve the matter.
Subject to applicable law, disputes shall be handled by the courts of England and Wales, which shall have jurisdiction where legally permitted. Nothing in this section removes any mandatory legal rights or remedies available to consumers.
8. Indemnification
You agree to be responsible for losses or claims arising from your unlawful use of the website, your deliberate misuse of our services, or your material breach of these Terms and Conditions, to the extent permitted by applicable law.
Nothing in this section requires you to indemnify BUILD FLOW AI for losses caused by our own negligence, breach of contract, or other liability that cannot legally be excluded.
9. Limitation of Liability
BUILD FLOW AI and BUILD FLOW GROUP LIMITED will not be liable for losses arising from your misuse of the website or services, to the extent permitted by applicable law.
Nothing in these Terms and Conditions excludes or limits liability where such exclusion or limitation would be unlawful, including applicable liability for fraud, fraudulent misrepresentation, or death or personal injury caused by negligence.
We do not guarantee uninterrupted or error-free access to our website, but we will take reasonable steps to maintain and improve our services.
10. Changes to This Agreement
BUILD FLOW AI reserves the right to update or amend these Terms and Conditions when necessary. Changes will be published on this page with an updated effective date.
Where required by applicable law, we will provide additional notice of material changes. Your continued use of the website after changes take effect constitutes acceptance of the revised terms to the extent permitted by law.
This Agreement governs your use of the website and supersedes previous versions of these Terms and Conditions concerning the same subject matter.
11. SMS Messaging Programme Terms
This messaging programme sends SMS notifications and alerts to customers who have expressly opted in to receive messages from BUILD FLOW AI.
1. Programme description
Messages may include consultation request confirmations, appointment booking notifications and reminders, customer support communications, and related service updates consistent with the consent provided.
2. Cancellation and opt-out
You can cancel the SMS service at any time by replying STOP to a message received from BUILD FLOW AI. Following your request, we will process your unsubscribe status and send a confirmation where applicable. You will no longer receive messages from that programme unless you opt in again.
To rejoin, you may sign up again through the original opt-in process or another available consent method.
3. Assistance and support
If you experience issues with the messaging programme, reply HELP for assistance or contact us directly:
Phone: +44 20 4634 6072
Email: [email protected]
4. Carrier liability
Carriers are not liable for delayed or undelivered messages.
5. Message and data rates
Message and data rates may apply to messages sent to you by us and to us by you. Message frequency varies depending on the services requested and your interactions with BUILD FLOW AI.
For questions about your mobile plan or data plan, contact your wireless provider.
6. Privacy
For information about how we collect, use, and protect your information, including mobile numbers and SMS consent records, please read our Privacy Policy.
Mobile phone numbers, SMS opt-in data, and messaging consent records will not be sold, shared, or disclosed to third parties or affiliates for their own marketing or promotional purposes.
7. Consent requirements
SMS consent must be expressly provided and must be separate from acceptance of these Terms and Conditions. Consent to receive SMS messages is not a condition of purchase. Users must be able to decline SMS consent and still submit a consultation request where otherwise eligible.
12. Contact Information
If you have any questions about these Terms and Conditions or our SMS messaging programme, please contact:
BUILD FLOW AI
Trading name of BUILD FLOW GROUP LIMITED
Email: [email protected]
Phone: +44 20 4634 6072
Address: 5 Brayford Square, London, E1 0SG, United Kingdom
Privacy Policy: https://buildflowai.store/privacypolicy-page-6971